**New Fiber-to-the-Home service prices**
25MB - $66.85
50MB - $86.85
100MB - $102.85
200MB - $122.85
*All Pricing includes Phone and Managed WiFi Services with unlimited data*
**Taxes and Fees not included**
Danville DSL Rates
Gold - up to 3.0 Mbps $50.95
Diamond - up to 4.5 Mbps $66.95
Platinum - up to 6.0 Mbps $70.95
Platinum Plus - up to 10Mbps $85.95 (where available)
*10Mbps, 15Mbps & 20Mbps (where available)
Steps to troubleshoot Internet connection problems:
- Make sure the lights on your modem are correct. Power and DSL should be solid, LAN and or WLAN should be flashing.
- Power cycle the modem/router: remove power from the modem/router for 30 seconds then power up the modem/router.
- Make sure every phone jack that has a device connected to it has a filter on it. The only device that should NOT have a filter is the modem/router
- Check for dial tone on the phone jack that is connecting your modem/router: Disconnect the phone line from the modem/router. Connect the phone line from the jack to your phone. Check for Dial Tone
- Bypass the phone port on the surge protector if you have one: The phone line that runs from the wall jack to the surge protector should be unplugged from the phone port on the surge protector. Plug the phone line that runs from the wall jack, directly in the phone port on the modem/router.
- Disconnect all devices connected to phone jacks except for the modem/router. The modem/router should now be the only device connected to a phone jack in your home.
- If the internet connection problem has not been fixed at this point please call the Telephone Office M-F 8:00-4:30, (392-4251). If this is after hours please please dial (392-4251) and listen to the options when you reach the voicemail.
QUESTIONS ABOUT CYBER SECURITY CLICK ON THE LINK BELOW:
|Modem (Zyxel Wireless Router/Modem)||$85.00|
|Phone Filter||$2.75 - $12.75 each|
|Requirements to have DSL are the following:|
|An active telephone line, a DSL modem and phone filters (must be purchased from Danville Telecom), an active internet account with Danvilletelco.net, and a computer that meets the minimum requirements listed below.|
|Minimum System Requirements:|